Whilst we are reluctant to charge for any cancelled or missed appointments, please be aware that we have a 48 hour cancellation policy at Justskin. If you wish to cancel, or rearrange your appointment you need to let us know at least 48 hours before your appointment.
Unfortunately you will be liable to pay a cancellation fee of 50% of the treatment, or alternatively forfeit a treatment if you are on a pre-paid course if the cancellation period is not adhered to.
Please note that if that if you arrive for a pre-booked laser treatment, and it is considered unsafe to continue your treatment due to recent sun exposure or the skin holding a tan you will also be liable to pay the cancellation fee.
We hope you understand that our appointments are limited and we constantly endeavour to accommodate appointments for all of our clients at the times and days most convenient to them. Therefore, it is a waste of appointment time if a clinic room has been booked out for a treatment that cannot be carried out due to a last minute cancellation.